Online services offered by SNGPL

Advances in technology have greatly contributed to our lifestyle and help in many ways to make it easier and less time consuming. SNGPL provides detailed online services to its users and people of Pakistan. Here are the main online services offered by SNGPL:

Online services offered by SNGPL

Below are the online services offered by SNGPL.

Submit a claim online

Now, users can file a complaint on the official website of SNGPL regarding gas leakage, supply issues, demand statement issues, billing issues and account management issues. https://www.sngpl.com.pk/complaints.jsp?mdids=89

The following details are required to submit a claim:

• Complaint Category
• Complaint type
• Consumer number
• Name and address of the consumer
• Phone number
• Mobile Number
• Email address
• Details of the complaint
• Nearest land mark
• the neighborhood
• The city
• Captcha Image
• send it

Continuation of the presented filler

You can check and track the status of the complaint filed using the online services provided by SNGPL.

The following details are required to verify/follow up your complaint:

• Consumer number
• Mobile Number
• Captcha Image
• Submit and check complaint status

Duplicate copy of Sui Gas Bill

Providing duplicate copy of Sui Gas Bill to customer is one of the main online services offered by SNGPL. To check online invoices and download duplicate copies. https://suigasonline.pk

Consumer Bill:

• Food Consumers Number
• Captcha image
• Send and download a duplicate copy of the invoice

Transfer of gas connection

SNGPL accepts online applications for transfer of gas connections on its behalf. For the following reasons:

• Property heritage
• Lease change
• Buying a new property

Buying a new property:

If you want to buy a new property and transfer the property before Sui gas connection to your name, you can apply for the following documents:

• Written request for transfer of Sui gas connection by the current owner.
• Copy of the last bill paid by the previous or current owner
• Affidavit (Bayen e halfi) Rs. 100 legal stamp papers.
• Photocopy of ownership documents ie Registered Sale Deed, Fard/Mutation of Ownership or Transfer Deed.

Assets:

Now you can also change the ownership of your legacy connection to your Name. Documents required to change the connection:

• Written request for change of ownership of gas connection
• photocopy of the last invoice paid
• Photocopy of CNIC
• affidavit of Rs. 100 legal stamp paper
• Copy of the death certificate of the current owner
• Photocopy of ownership documents (latest Fard or deed of gift)

Directions:

• The application will be submitted at the Regional office and online through the official website of SNGPL.
• The order process is complete until the next billing cycle.
• The business development department of SNGPL is responsible for the transfer of gas connection.
• No Objection Certificate (NOC) is not a mandatory requirement of SNGPL for transfer of Sui Gas Connection from previous owner to present owner.
• All fees must be cleared before ordering.
• SNGPL does not charge any fee for application processing.

Change of lease

You can change your rental gas connection through the online website of SNGPL.

Online application submission procedure

Current owner details:

• Consumer number
• Name and address

New owner details:

• New Owner Name
• CNIC number
• CNIC issue date
• Cell number
• Phone number
• Email
• Captcha image
• Submit your request

Online application for home users

New home users can request new connections through its official website.

New user application submission procedure:

• Applicant’s name and son
• CNIC number
• CNIC issue date

the phone

• Number of residences and officers
• Cell number
• Email address
• The address for the new connection
• The closest landmark
• Nearest consumer number
• the province
• District and City
• New connection requirement
• Owner’s name and CNIC number
• Please upload scanned copies of CNIC and Property documents
• Confirm connection availability on your street.
• Captcha image
• Request a new connection.

Online application for Housing Society / Extension at RLNG

Online application approved by SNGPL for new housing society and its extension.

Housing associations need the following documents:

• Written request for supply of RLNG in envelope.
• CNIC of all directors or owners.
• Letter of authority in favor of the signatory bodies.
• Owners NTN certificate
• Colony/company registration certificate.
• No objection certificate from development authority.
• Approved map
• Soft copy of design plan in automatic cad.
• A commitment of Rs. 100 legal stamp papers on online pipe and meter confirmation.

Online Application Submission Procedure:

• Name of housing society/colony
• Address
• the province
• The city
• Owner’s name
• NTN number
• CNIC number
• Phone number
• Email
• Correspondence address
• NOC registration number
• Approved by the Authority
• Type of housing association
• Total approved area.
• Number of parcels
• Five Marla residential plots
• Ten Marla residential plots
• A canal and plots above
• Authorized director
• Location Coordinator

Online services for industrial consumers

Industrial users take advantage of online submission of applications for new connections and other services such as Re-connection, Load enhancement, CMS change, request temporary or permanent disconnection.

Application procedure:

• Request category
• Name of the industrial unit
• NTN
• Service Type
• Contact person details ie Name, Designation, CNIC, Mobile, Email and Address.
• Signed request
• CNIC
• Property documents.
• Captcha image.